AI Services for Perth Businesses: Is Your Data Safe?

Right now, your staff are probably pasting client details, financials and internal documents into AI tools you’ve never approved. We find out what’s really happening, lock it down, and give your team AI they can use safely.

The AI problem most business owners don’t know they have

78%

of people using AI at work are bringing their own AI tools, without their employer’s approval.

Source: Microsoft and LinkedIn, 2024 Work Trend Index
40%

of Australian office workers have entered customer data into public AI tools like ChatGPT.

Source: PagerDuty and Wakefield Research, 2026
70%

used AI tools even though they believed their company’s policy didn’t allow it.

Source: PagerDuty and Wakefield Research, 2026
Does this sound familiar?

This is happening in businesses like yours, every day

None of these people are trying to cause harm. They’re trying to work faster. But without the right controls, each one is a data breach waiting to happen.

“Can you make this email sound more professional?”

Your receptionist pastes a client’s email, with their name, address and medical or financial details, into a free chatbot.

The risk: Client personal information is now sitting on a server you don’t control.

“Just summarise this spreadsheet for me.”

An accountant uploads a client’s financials to a public AI tool to save an hour before a deadline.

The risk: Confidential client data leaves your business, and you can’t get it back.

“What are the salaries of the management team?”

You switch on Microsoft Copilot, and a junior staff member asks it a question they were never meant to have the answer to.

The risk: Copilot shows people everything they have access to, including files that were overshared years ago.

“I’ll just let the AI take notes.”

A staff member signs up for a free AI note-taker that joins and records every Teams meeting, including the ones with clients.

The risk: Sensitive conversations are recorded and stored by a third party nobody has vetted.

“This browser extension writes my emails for me.”

A handy AI add-on gets installed with permission to read every web page, email and document your staff open.

The risk: You’ve given an unknown company a window into your entire business.

“It’s me. I need this payment made today.”

Your accounts team gets a call that sounds exactly like you, asking for an urgent transfer to a new supplier.

The risk: AI voice cloning makes payment fraud far more convincing, and far easier to fall for.

What it could cost you

One copy and paste is all it takes.

You don’t need to be hacked to have a data breach. When staff use unapproved AI, your information can leave the business without anyone noticing, until a client, regulator or insurer asks the question.

Find out where you stand

Privacy breaches

A client’s personal information in an AI tool can be a notifiable data breach under the Privacy Act, with penalties for serious breaches that can run into the millions.

Lost client trust

Accountants, architects, health providers and law firms are trusted with sensitive information. One leak can undo years of reputation.

Insurance headaches

Cyber insurers are now asking about AI use and controls. Gaps can mean higher premiums, or a claim that doesn’t pay out.

Money out the door

AI-powered phishing and voice cloning make invoice and payment fraud harder to spot, and the money is rarely recovered.

Find out what AI is really doing in your business.

Our AI Risk Assessment shows you which tools your team is using, where your data could leak, and exactly what to fix first.

How we fix it

Our AI services

Get the productivity gains your team is chasing, without the risk. We put the controls in place first, then give your people approved AI tools that actually help.

AI Risk Assessment

We map how your team already uses AI, uncover shadow AI, review Microsoft 365 permissions and data exposure, and give you a clear, prioritised roadmap.

AI Governance and Policy

Acceptable use policies, approved tool lists, blocking of unsanctioned apps, data protection controls, usage reporting, and regular reviews.

Microsoft Copilot Readiness

We fix oversharing in SharePoint and Teams, tighten access, and apply sensitivity labels before Copilot goes live, then train your people to use it well.

Managed AI

Secure, fully supported access to Microsoft Copilot, ChatGPT Enterprise and Anthropic Claude, connected to Microsoft 365 and your business systems.

AI Agents and Automation

Automate repetitive, multi-step processes with AI agents that have scoped permissions, human approval for high-risk actions, and full audit trails.

Custom AI Solutions

Purpose-built AI tools, integrations and data pipelines for requirements off-the-shelf products can’t meet, designed and supported by our team.

Illustration of an AI chip protected by a security shield
Secure by design

AI built on an ISO 27001 security foundation.

  • Least-privilege access first. We clean up permissions and oversharing before AI can see your data.
  • Your data stays protected. Client and personal information stays out of public AI tools, in line with the Privacy Act.
  • People stay in the loop. Humans review AI output that affects customers, money or key decisions.
  • Vendors are vetted. We check where third-party AI tools store and process your data.
  • A strong security baseline. MFA, patching, backups and endpoint protection aligned to the ACSC Essential Eight.
  • Ongoing review. Logging, access reviews, usage reporting and refreshed staff training.
How it works

Adopt AI at your own pace

1

Assess

Understand how AI is used today, where your data sits, and where the risks and opportunities are.

2

Govern

Put the policies, controls and approved tools in place so AI is used safely from day one.

3

Enable

Roll out the right AI tools, connect them to your systems, and train your team to get real value.

4

Optimise

Automate more processes over time, review usage and costs, and adapt as the technology evolves.

ISO 27001 certifiedCyberCert SMB1001 Gold Level 3 certified

Independently certified

We understand the importance of protecting data, and we set ourselves apart through our ISO 27001 certification and SMB1001 Gold (Level 3) certification with CyberCert. From safeguarding company data to client information, we’re dedicated to upholding the highest standards of information security.

Don’t wait for a breach

Take control of AI before it takes control of your data

Book an AI Risk Assessment today. We’ll show you what’s really happening, what it could cost, and the practical steps to use AI safely and with confidence.

Insource IT engineer on a headset working at a laptop
FAQs

Questions we often hear

Most businesses are surprised. Surveys show the majority of people using AI at work are using their own tools without telling anyone. An AI Risk Assessment shows you what is actually happening in your business, so you can make decisions based on facts rather than assumptions.

We start with a short conversation about your business, then review which AI tools are being used, how your Microsoft 365 permissions are set up, and where sensitive data could leak. You receive a clear report of your risks and a prioritised plan to fix them.

Yes. Copilot can see everything a user has access to in Microsoft 365, so oversharing in SharePoint, Teams or OneDrive can quickly surface sensitive information. A permissions review, clear policies and staff training make sure Copilot helps your team without exposing data.

Shadow AI is when staff use AI tools the business hasn’t approved, often free chatbots with personal accounts. It can mean client or company data ends up in systems you don’t control. We discover the tools in use, block the risky ones, and give your team approved, secure alternatives.

We deploy and manage Microsoft Copilot, ChatGPT Enterprise and Anthropic Claude, and can connect them to Microsoft 365 and other business systems. We’ll recommend the right mix based on how your team works.

With the right licensing, configuration and controls, yes. Business editions of these tools don’t use your data to train public models, and we add access controls, data protection policies and monitoring so your information stays protected.